How It Works |

Reviving Your Leather with Convenience and Care

At LeatherCareUSA, we specialize in revitalizing leather garments through our efficient shipping-based cleaning, alteration, and repair services. With the seamless assistance of reliable carriers such as FedEx, UPS, and USPS, we extend our expertise across the nation, ensuring your leather items receive the attention they deserve.

Connect with us through the convenient live texting service located in the lower right corner of our website. Alternatively, you can reach out to us by calling 859.739.0483 or emailing us at Send us a picture  for FREE EVALUATIONS. Trust only the professionals with your leather jacket.

leather cleaning here at how-to guide for ordering a mailer kit

How it Works, Made Easy


Step by Step, We're Here to Help


  1. Choose Your Services: Visit our website and select the services you need. You can order one or more services.


  1. Setup and Shipping: We'll get things started within one business day. If you've ordered our mailer kit, we'll send you a box along with shipping documents. If not, we'll email you the necessary shipping info.


  1. Simple Packaging: Use our provided materials and follow the easy step-by-step instructions that come with your mailer kit. Alternatively, print the emailed instructions and follow those.


  1. Send with Ease: Hand over your package to FedEx. They'll scan it in, and we'll email you a tracking number. You'll also find the tracking info on your paperwork.


  1. We're on It: When your package arrives at our facility, we'll email you to confirm your requested services. If more evaluations are needed, we'll let you know.


  1. Completion Notification: Once we've worked on your leather garment, we'll email you again to let you know it's ready for shipment. For most returns, we use FedEx with a required signature. FedEx will also email you tracking and delivery details.


Answers to Your Questions


Is Shipping Included?: 

Yes, shipping is included, and each shipment is insured for $100. If you want more insurance, you can add it for $10 per additional $100 of value.


Insurance While in Our Care

Your goods are insured in transit and while with us, separate from carrier coverage. Each shipment has a $100 valuation, with the option to add more insurance for a fee.


Service Time

Once received, it usually takes 10-14 business days to complete. Cleaning service takes the same time frame.


Alterations and Repairs

These might take longer, so get in touch before ordering if you're in a hurry.


Recoloring and More

Recoloring and refinishing are part of the cleaning service. We also condition the leather garment.


Quoting and Payment

You can send your jacket for cleaning, and if needed, we can send you a quote for repairs or alterations. You can pay directly from the email.


Prices on the Website?

Yes, visit our order services page for pricing details.


Got Questions?

Use the text service in the bottom right hand corner of the screen.