How Our Mail-In Service Works

LeatherCareUSA makes it easy to get professional leather cleaning and repair from anywhere in the United States. Follow these four simple steps:

Step 1: Select Your Service

Browse our collections and select the service you need. Many of our most popular repairs—including Zipper Replacements, Sleeve Shortenings, and Patch Sewing—now feature fixed pricing so you can checkout immediately. If you have a complex repair, feel free to text us a photo for a custom quote first.

Step 2: Choose Your Shipping Method

During checkout, choose how you want to send your item to us:

• Email Label: We email you a pre-paid label; you provide the box.
• Send Me a Box (Shipping Kit): We mail you a physical box, packing materials, and a return label.
• US Mail Label: We mail you a printed label via USPS for you to use on your own box.

Step 3: Pack and Ship

Secure your garment in a sturdy box, apply the pre-paid label, and drop it off at the designated carrier (FedEx as indicated on your label). Round-trip shipping is included in our service price!

Step 4: Professional Restoration & Return

Our 4th-generation master cleaners and tailors will restore your item. Once complete, we ship it back to your door and email you the tracking information. Typical service time is 12-20 business days.