How Our Service Works

Nationwide Leather Care, Delivered.

You don't need a local specialist to get world-class leather restoration. Our secure mail-in process serves all 50 states.

01

Select Your Service

Browse our curated collections for Cleaning or Alterations. Most repairs feature fixed pricing for immediate checkout.

Pro Tip: Not sure what you need? Text a photo to 859.474.0004 for a custom quote before you buy.

02

Choose Your Shipping

During checkout, tell us how you want to ship your item. We make it easy with three options:

  • Email Label (Instant): We email you a pre-paid label; you provide the box.
  • Shipping Kit (Full Service): We mail you a physical box, packing materials, and a return label.
  • US Mail: We mail you a printed label via USPS for your own box.
03

The Restoration

Once your item arrives at our facility, it is hand-inspected by a 4th-generation master cleaner. We utilize eco-friendly technology and specialized pH-balanced systems to restore your item to its original glory.

Turnaround Time: Typical service takes 12-20 business days.

04

Tracked Return

The moment your restoration is complete, we ship your item back to your door. You will receive a tracking number via email so you can follow your jacket all the way home. Round-trip shipping is always included in our pricing.

Trusted Since 1945

With over 50,000 customers served annually, we are the nation's premier destination for luxury leather, suede, and shearling care.